{"id":130,"date":"2023-03-23T15:34:53","date_gmt":"2023-03-23T15:34:53","guid":{"rendered":"https:\/\/sagic.co.uk\/?page_id=130"},"modified":"2023-06-19T13:27:53","modified_gmt":"2023-06-19T13:27:53","slug":"complaints","status":"publish","type":"page","link":"https:\/\/sagic.co.uk\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"

The complaints procedures apply to all Sections of Policies underwritten by sagic<\/strong><\/h4>\n

Sagic greatly values its customers and aims to provide excellent products and services.<\/p>\n

We are committed to treating our customers fairly and use a friendly approach in all communications with clients. However, we recognise that sometimes circumstances may arise where you feel you have cause for complaint.<\/p>\n

We always do our best to resolve complaints as quickly, thoroughly, and fairly as possible. This article explains how we respond to your complaint and what you can expect if you complain.<\/p>\n

How to make a complaint<\/strong><\/h4>\n

If you have purchased your policy from a broker, please initially submit your complaint to them unless it relates to a claim.<\/p>\n

Alternatively, if it does relate to a claim or you have purchased this policy directly from sagic, then please contact us and tell us:<\/p>\n